Three principles that are just good practice when it comes to the buyer experience: Be compassionate, be succinct, be helpful. This have never been more true, more relevant, more needed. Compassion not Fear: Buyers no matter the industry don't need more fear - especially security buyers (the industry we operate in). Think about the … Continue reading A lot less hype and a lot more humanity-please.
When it comes to market research projects, what is the optimal research mix? Too many companies do market research for market research sake. There must be a clear focus for the research and it must support business objectives. One thing we learned as a market research and product marketing team is striking the optimal balance … Continue reading Market vs. Market[ing] research: striking the right balance